Shipping policy

Shipping Policy – SHIQUEEN.IN

Last Updated: 15 September 2026

At SHIQUEEN.IN, we carefully pack every order to ensure your jewellery reaches you safely and securely.

1. Order Processing

  • Orders are generally processed within 1–3 business days after successful order confirmation.
  • Orders placed on Sundays or public holidays may be processed on the next business day.
  • Once your order is dispatched, you will receive the available tracking details through your registered contact information.

2. Delivery Time

Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier service.

Delivery to remote or difficult-to-reach locations may take additional time.

3. Shipping Charges

  • Free shipping may be available on orders above a specified amount.
  • For orders below the applicable threshold, shipping charges will be displayed at checkout before payment.
  • Any applicable shipping charges will be clearly communicated to the customer.

4. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occur because of:

  • Courier/logistics issues
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Incorrect or incomplete delivery addresses
  • Other circumstances beyond our reasonable control

We will make reasonable efforts to assist customers in tracking delayed shipments.

5. Incorrect Address

Please carefully check your delivery address before placing your order.

If an order is returned because of an incorrect, incomplete, or unavailable delivery address, additional shipping charges may apply for re-shipment.

6. Damaged Package

If your package appears damaged or tampered with at the time of delivery, please take clear photos/videos of the package before opening it and contact our customer support team as soon as possible.

This can help us investigate and resolve the issue.

7. Wrong or Missing Product

If you receive a wrong, damaged, defective, or missing item, please contact us within the period specified in our Return & Refund Policy with your order number and supporting photos/videos.

8. Tracking

Once your order has been shipped, tracking information will be provided where available. You can use the tracking information to check the status of your shipment.

9. International Shipping

Currently, SHIQUEEN.IN ships within India only, unless otherwise stated on the website.

International shipping may be introduced in the future with separate shipping charges, delivery timelines, customs duties, and applicable terms.

10. Contact Us

For any shipping-related questions, please contact:+91 95486 18772

 

SHIQUEEN.IN
📧 Email: shiqueenofficial@gmail.com
📞 Phone/WhatsApp: +91 95486 18772
📍 Address: Rajput Colony Amroha road Hasanpur Hasanpur - Amroha Road, 13A, 244241 Hasanpur UP, India

SHIQUEEN.IN — Crafted for Every Queen. 👑

The policy above is designed to give customers clear delivery/shipment information, which is important for Indian e-commerce. The Consumer Protection (E-Commerce) Rules require relevant delivery/shipment information to be made available, and the government has announced further e-commerce rule amendments taking effect 1 January 2027.

Tip: If you tell me your actual delivery time (e.g., 3–5 days), free shipping amount (e.g., ₹499), COD availability, and return period, I can make this policy fully customized for your SHIQUEEN.IN Shopify store.